COMMUNICATION APPREHENSION AMONG PHARMACY STUDENTS AT THE UNIVERSITY OF LAGOS, LAGOS, NIGERIA
BOLAJOKO .A. AINA1* and OLUBUNMI .S. IGBIGBI2

1* Corresponding Author: Dept. of Clinical Pharmacy and Biopharmacy, Faculty of Pharmacy, University of Lagos, Idi Araba Campus.  bolajokoaina@yahoo.com 08023091623. 2Department of Pharmacy, Lagos University Teaching Hospital, Idi Araba.    bunmi.ogunba@yahoo.com

ABSTRACT

BACKGROUND

Communication apprehension (CA) is an individual level of fear or anxiety associated with either real or anticipated communication with another person(s). The pharmacist with high communication apprehension would be expected to talk less with patients than other pharmacists do, but also talk less about professional concerns and would not likely be perceived as a credible source of drug information or on an intelligent person.

Thus the objective of the study was to determine the level of CA among pharmacy students who will eventually become practicing pharmacists

METHODS

This study was carried out in the Faculty of Pharmacy University of Lagos, among the students in all the professional classes (200L – 500L) using questionnaires which consisted of two parts. Part A focused on demographic data, while part B was an adaptation of the format on personal report of communication apprehension (PRCA 24).

RESULTS

Majority of the students (76%) were averagely communication apprehensive while only about 4% were highly communicative apprehensive. The overall mean score was 60.87 + 13.34. There was no statistically significant difference between the mean scores for all the levels of study as determined by one-way ANOVA.

CONCLUSION

From the results of this study, the pharmacy students of the University of Lagos are averagely communication apprehensive.

KEY WORDS: Communication apprehension; pharmacy students, University of Lagos

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